Card Sync Status Icons

When you add an image, PDF, or file attachment to Allume, a small badge can appear in the top-right corner of the card while the file syncs between your devices. This page explains what each badge means.

The badge shows this device’s view of the file, so the same card can show different badges on different devices. Tap any badge in the app to see the same short label used here.

File sync badges

These appear on cards backed by a file. Find the one that matches what you’re seeing.

Cloud with an up arrow and a clock
Cloud with an up arrow and a clock
Waiting to upload. This device has the file and is queued to send it to the cloud. It’ll start automatically — nothing for you to do.
Cloud with a clock
Cloud with a clock
Waiting for another device to finish uploading. Another device is partway through uploading this file. The download will start automatically as soon as that upload completes.
Cloud with a down arrow and a clock
Cloud with a down arrow and a clock
Waiting to download. This device is queued to download the file. The download will start automatically as soon as it’s available.
Cloud with an up arrow
Cloud with an up arrow
Uploading. This device is sending the file to the cloud right now. Tap the badge to see progress.
Cloud with an exclamation mark
Cloud with an exclamation mark

Upload failed. Allume tried to upload this file and gave up — it will not keep retrying on its own. There are two common causes:

  1. The file is larger than the sync size limit.
  2. The original file on this device is no longer reachable (moved, renamed, deleted, or stored in a location Allume can’t read).

To recover, delete the card and re-add the file. If you’re re-adding the same file and it keeps failing, the file is likely too large to sync — try a smaller or compressed version, or contact support.

Cloud with a slash
Cloud with a slash

File unavailable. This device doesn’t have a usable copy of the file. The most common causes are:

  1. The file was never successfully uploaded from the device that added it — either that device hasn’t connected to the cloud yet, or the file was too large for the upload size limit.
  2. Repeated attempts to download the file from the cloud failed. (If the local copy is ever removed from this device, Allume tries to re-download it automatically; you only see this badge if those automatic attempts keep failing.)

Try reopening the workspace. If the file still doesn’t return, open Allume on the device that originally added the file (with internet) so it can finish uploading. If that device shows an “Upload failed” badge on the same card, the file is too large to sync and needs to be replaced with a smaller version.